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Frequently Asked Questions

Here is a list of common questions we receive regarding Your Undercarriage products:

Q: How long does it take to see lightening results from Your Undercarriage intimate lightening products?

How quickly lightening results are achieved vary depending on the individual using the product.  Most people see results within 30 days of consistent use.  Variables that affect the time of the onset of lightening include genetics, diet, and consistency of application.  The result is a progressive lightening of the skin until the desired result is reached. Continued use of our BRIGHTENING COLLECTION is suggested to maintain the desired look since intimate lightening is not permanent.

Q: How long does it take to receive my order?

All orders placed before 3pm PST will be fulfilled the same day. Orders received over the weekend will be fulfilled on Monday. Most orders will be received between 3 to 7 business days unless expedited shipping is selected upon check out.

Q: Are there any skin reactions to worry about when lightening my intimate area?

Only the most safest and effective active ingredients have been curated for our formulas. It is however important to consult your physician regarding the use of any cosmetic product, including Your Undercarriage products.

Q: What if I am not happy with my purchase?

We offer a 30 day money back guarantee on all of our products.  Just ship us back the product within 30 days of your date of you purchase for a full refund.

Q: Many beauty products are sourced from China with questionable quality, what about Your Undercarriage products?

All of our products are manufactured, formulated, and packed here in the United States. Our formulas are manufactured in FDA approved laboratories and GMP certified facilities.

Q: Do you provide shipping insurance for my order?

For a small fee, customers are able to insure their shipments though Route.  The coverage can be purchased at check out and covers from damage, loss and theft.

Q: What is folliculitis?

Folliculitiis is the infection and subsequent inflammation of one or more hair follicles. The condition appears as small pimples with white tips.  Follicuitis can be common after hair removal procedures if proper exfoliation is not applied to the skin post hair removal. Your Undercarrige NO BUMPS IN THE ROAD collection helps prevent and address this common condition post hair removal services.

Q: How soon can I be intimate with my partner after applying Your Undercarriage intimate lightening products.

We suggest waiting one hour after application prior to participating in sexual activity.  This will allow complete absorption of the product into the skin.

Q: What is hyperpigmentation?

Hyperpigmentation is the darkening of the color of the skin which is caused by the over production of the natural pigment called melanin. The stimulation of melanin production is caused by specialized cells called melanocytes. Your Undercarriage BRIGHTENING COLLECTION combats darkening of the skin by first inhibiting the production melanin, and then next by exfoliating the existing presence of melanin in the skin.




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